Privacy Policy

Welcome to Mofassel. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://mofassel.com/).

1. Information We Collect

We may collect the following types of information:

🔹 Personal Information

• Name
• Phone number
• Email address
• Billing & shipping address

🔹 Payment Information

Payments are processed securely through SSLCOMMERZ. We do not store your card or banking details.

🔹 Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process orders and transactions
• Deliver products/services
• Communicate with you (order updates, support)
• Improve our website and services
• Prevent fraud and ensure security

3. Payment Security

All transactions are processed via secure payment gateways like SSLCOMMERZ.

Important:
SSLCOMMERZ uses advanced security systems to detect fraud and protect customer transactions.

4. Cookies Policy

We use cookies to enhance user experience. Cookies help us:

• Remember user preferences
• Analyze website traffic
• Improve website functionality

You can disable cookies through your browser settings.

5. Data Sharing Policy

We do not sell, trade, or rent your personal information.

However, we may share data with:

• Payment gateway providers (e.g., SSLCOMMERZ)
• Delivery partners
• Legal authorities if required by law

6. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. Customer Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Data Retention

We retain your information only as long as necessary for business, legal, and compliance purposes.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18.

11. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

• Phone: 01768608427, 01768608427
• Email: mofassel.me@gmail.com
• Address: 1 Chamelibagh, Paradise Bhuiyan Center, Lift-3 & 4, 423 Malibagh, Dhaka-1217

13. Legal Information

• Trade License No: TRAD/DSCC/016282/2022
• TIN Certificate No: 350866883677

14. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.